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Course Video
How you’ll study
This course is studied 100% online.
Course Duration
Study this course over minimum 16 weeks.
Start dates
Start any day of the week. Onboarding happens within an hour.
CPD Qualification
Approved by CPD Qualification in the UK and Globally recognised.
Comprehensive study material
Learning material includes recorded lectures, presentations, ebooks specific for each unit, case studies, articles, handouts, assignment brief.
Assessment
There are no exams. Assessment via assignments on which feedback is given.
Overview
Total Quality Management (TQM) works on the basis that every component within the business works towards the maximisation of production quality and satisfaction of the customers. This can be affected by numerous areas: customers; employee involvement; processes; communications; integrated system, etc. This course will teach you how to ensure quality in all areas of your business and understand the different factors that influence this.
Modules
• What is Total Quality Management (TQM)
• Describe the Evolution of TQM
• Concepts in TQM
• What is Cost Benefit Analysis?
• Explain the Principles of TQM Pyramid
• Kano's 5 Types of Quality
• Kinds of Measurements in TQM
• Explain the STINGER Principle
• Describe the Various Tools used in TQM
• Describe the Focus Areas of TQM
• Explain the Steps for the Quality Improvement Process
• Explain Four Absolutes of Quality Improvement Process
• Explain the Implementation of TQM
• Deming's 14 Points to Improve Quality
• List the Benefits of TQM
On Course Enrolment
• 167 course pages in a PowerPoint Slides format that you can easily print
• Real life examples
• High quality info graphics that help you understand content
• Full Guidance Support
• Awarding Organisation endorsement and Certificate
Entry Requirements
• There is no previous experience or qualifications required for enrolment.
• It is available to all students aged 18 or over, of all academic backgrounds.
• Basic understanding of English language is required to attend this course.
• You’ll need a smart device (PC/Mac/Tablet) with an Internet connection.
Course Assessment
This course does not involve any written exams. Students will be assessed by Multiple Choice Questions (MCQ) and achieve 50% marks.
Course Duration
The course can be completed in a very short time. The pace for the course is set by the learners themselves the course material is downloadable and course registration will be valid for 12 months, so learners can complete the course with complete peace of mind and with no pressure at all.
Course Mode
This is a self-study course, students have 100% freedom to complete the course, and there is no time restriction on this course.
Career Path
This course is valuable for anyone seeking work in a management; it may be done alongside or before other courses in management (long or short) so as to develop skills needed to go into the managerial line of work. This can also be done as a CPD course for those in current employment.
Fees
£150 + VAT
Fast Facts
Awarding Body: CPD Qualification, UK
Course Duration: 2-6 Weeks
Method of study: Online
Qualification Level: 1
What Our Learners Say
Why Choose UK Versity?
Student Centered Approach
Ofqual approved courses. Taught in supportive environment allowing fastrack completion. Affordable and Fees.
Comprehensive learning resources including presentations, ebooks, articles, handouts, recorded lectures and case studies
Experienced lecturers
All lectures are minimum 10+ years of teaching experience and are masters and PGCE qualified
Live zoom sessions tutorials
Over 10,000 lectures delivered since 2015
