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Duration: 26-32 weeks
Credits : 93
Enrol: Anytime
Fees: £1250* + VAT

Course Video
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How you’ll study
This course is studied 100% online.
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Course Duration
Study this course over minimum 16 weeks.
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Start dates
Start any day of the week. Onboarding happens within an hour.
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Ofqual Approved
Approved by Ofqual in the UK and Globally recognised.
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Comprehensive study material
Learning material includes recorded lectures, presentations, ebooks specific for each unit, case studies, articles, handouts, assignment brief.
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Assessment
There are no exams. Assessment via assignments on which feedback is given.
How the application process works

Apply
Fill the application form

Step 1

Receive an offer letter and invoice for payment

Step 2

Registration and course induction. Start your studies

Step 3

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Overview

The NCFE Level 3 Diploma in Skills for Business: Retail is designed for learners aged 16 and above who wish to develop the transferable knowledge, skills and understanding needed to thrive in a business environment with a specialist focus on the retail sector. The qualification covers both core business competencies — such as communication, problem-solving, teamwork, and customer service — and sector-specific retail skills including visual merchandising, buyer behaviour, and goods management. With a Total Qualification Time (TQT) of 930 hours, 567 Guided Learning Hours (GLH), and a credit value of 93, this is a comprehensive Level 3 programme that carries UCAS points, making it a strong stepping stone towards higher education or professional employment in retail and business. Assessment is through an internally assessed and externally quality assured portfolio of evidence, ensuring learners build a practical, employer-relevant body of work throughout their studies.

Modules

Group A — Mandatory Units (learners must complete 6 graded units from this group):
• Unit 01 – Business culture and responsibilities
• Unit 02 – Deliver customer service in a business environment
• Unit 03 – Produce documents in a business environment
• Unit 04 – Solve problems in a business environment
• Unit 05 – Work with others in a business environment
• Unit 06 – Communicate in a business environment
• Unit 07 – Contribute to running a project
• Unit 08 – Innovation in a business environment
• Unit 09 – Manage and improve own performance in a business environment
• Unit 10 – Respond to change in a business environment
Group B — Retail Specialist Units (learners must complete 4 units from this group):
• Unit 11 – Understanding the retail industry
• Unit 12 – Visual merchandising in a retail environment
• Unit 13 – Buyer behaviour in sales situations
• Unit 14 – Promoting and branding in retail business
• Unit 15 – Understanding the receipt and storage of goods in retail

Entry Requirements

• Must be 16 or over.
• Level 2 Functional Skills in English and Maths (or equivalent international qualifications) accepted.
• Applicants without the required GCSEs can study Level 3 with UK Versity subject to meeting entry requirements.

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Studying

Progressions

Upon completing this qualification, learners can progress to:
• Level 3 Diploma in Skills for Business
• Levels 3 and 4 Diplomas in Business Administration, Customer Service, or Management
• Foundation Degree in a business-related discipline
• Level 4 Retail Management
• Employment in retail management, business operations, or customer service roles

Certification

The NCFE Level 3 Diploma in Skills for Business: Retail is awarded by NCFE CACHE.
UK Versity Online Limited (Number 8465520) is an accredited and approved delivery centre for NCFE qualifications.

Key Facts

• Awarding Body: NCFE CACHE
• Level: RQF Level 3
• Credits: 93 Credits
• Duration: 6-9 months
• Methods of Study: Online / Distance Learning / Part-time

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Do you have a question for us? Consult our admission team. You can also chat with us on WhatsApp.
Our admission team are available Monday - Friday 9am to 5pm

What Our Learners Say

Why Choose UK Versity?

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Student Centered Approach
Ofqual approved courses. Taught in supportive environment allowing fastrack completion. Affordable and Fees.

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Comprehensive learning resources including presentations, ebooks, articles, handouts, recorded lectures and case studies

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Experienced lecturers
All lectures are minimum 10+ years of teaching experience and are masters and PGCE qualified

Studying

Live zoom sessions tutorials
Over 10,000 lectures delivered since 2015

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Flexible and Self-Paced learning
Learn from Anywhere and Anytime. 
24 x 7 access on any device.

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