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Duration: 26-32 weeks
Credits : 93
Enrol: Anytime
Fees: £1250* + VAT
Course Video
How you’ll study
This course is studied 100% online.
Course Duration
Study this course over minimum 16 weeks.
Start dates
Start any day of the week. Onboarding happens within an hour.
Ofqual Approved
Approved by Ofqual in the UK and Globally recognised.
Comprehensive study material
Learning material includes recorded lectures, presentations, ebooks specific for each unit, case studies, articles, handouts, assignment brief.
Assessment
There are no exams. Assessment via assignments on which feedback is given.

Overview
The NCFE Level 3 Diploma in Skills for Business: Retail is designed for learners aged 16 and above who wish to develop the transferable knowledge, skills and understanding needed to thrive in a business environment with a specialist focus on the retail sector. The qualification covers both core business competencies — such as communication, problem-solving, teamwork, and customer service — and sector-specific retail skills including visual merchandising, buyer behaviour, and goods management. With a Total Qualification Time (TQT) of 930 hours, 567 Guided Learning Hours (GLH), and a credit value of 93, this is a comprehensive Level 3 programme that carries UCAS points, making it a strong stepping stone towards higher education or professional employment in retail and business. Assessment is through an internally assessed and externally quality assured portfolio of evidence, ensuring learners build a practical, employer-relevant body of work throughout their studies.
Modules
Group A — Mandatory Units (learners must complete 6 graded units from this group):
• Unit 01 – Business culture and responsibilities
• Unit 02 – Deliver customer service in a business environment
• Unit 03 – Produce documents in a business environment
• Unit 04 – Solve problems in a business environment
• Unit 05 – Work with others in a business environment
• Unit 06 – Communicate in a business environment
• Unit 07 – Contribute to running a project
• Unit 08 – Innovation in a business environment
• Unit 09 – Manage and improve own performance in a business environment
• Unit 10 – Respond to change in a business environment
Group B — Retail Specialist Units (learners must complete 4 units from this group):
• Unit 11 – Understanding the retail industry
• Unit 12 – Visual merchandising in a retail environment
• Unit 13 – Buyer behaviour in sales situations
• Unit 14 – Promoting and branding in retail business
• Unit 15 – Understanding the receipt and storage of goods in retail
Entry Requirements
• Must be 16 or over.
• Level 2 Functional Skills in English and Maths (or equivalent international qualifications) accepted.
• Applicants without the required GCSEs can study Level 3 with UK Versity subject to meeting entry requirements.


Progressions
Upon completing this qualification, learners can progress to:
• Level 3 Diploma in Skills for Business
• Levels 3 and 4 Diplomas in Business Administration, Customer Service, or Management
• Foundation Degree in a business-related discipline
• Level 4 Retail Management
• Employment in retail management, business operations, or customer service roles
Certification
The NCFE Level 3 Diploma in Skills for Business: Retail is awarded by NCFE CACHE.
UK Versity Online Limited (Number 8465520) is an accredited and approved delivery centre for NCFE qualifications.
Key Facts
• Awarding Body: NCFE CACHE
• Level: RQF Level 3
• Credits: 93 Credits
• Duration: 6-9 months
• Methods of Study: Online / Distance Learning / Part-time

What Our Learners Say
Why Choose UK Versity?

Student Centered Approach
Ofqual approved courses. Taught in supportive environment allowing fastrack completion. Affordable and Fees.

Comprehensive learning resources including presentations, ebooks, articles, handouts, recorded lectures and case studies

Experienced lecturers
All lectures are minimum 10+ years of teaching experience and are masters and PGCE qualified

Live zoom sessions tutorials
Over 10,000 lectures delivered since 2015

Flexible and Self-Paced learning
Learn from Anywhere and Anytime.
24 x 7 access on any device.
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